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Delivery terms and conditions, Sunplex AB
Our main trading address
Object of the company: Producing sun shades for cars
We are registrered in Sweden under company number
Private limited company-Sweden
Registry entry: PRV 556556-9802 in Linköping / Sweden
Managing Director: Jonas Nilsson
Or in Sweden +461387041
VAT number (Sweden): SE 556556980201
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.
(1) For the business relationship between the webshop provider (hereinafter "provider") and the customer (hereinafter referred to as "customer"), the following terms and conditions apply exclusively in the version valid at the time of the order. Deviating terms and conditions of the customer are not accepted, unless the supplier expressly agrees to their validity in writing. (2) The customer is a consumer insofar as the purpose of the ordered deliveries and services can not be attributed to his commercial or independent professional activity. On the other hand, an entrepreneur is any natural or legal person or partnership with legal capacity who, in concluding the contract, is exercising his commercial or independent professional activity.
Alternative dispute resolution according to Art. 14 (1) ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at:
Our company will participate in an out-of-court dispute resolution.
Conclusion of contract
(1) The customer can select products from the assortment of the supplier. With the button "order" he gives a binding application for the purchase of the goods in the shopping system. Before sending the order, the customer will recieve a order confirmation with
all data and view the data at any time. However, the application can only be submitted and transmitted if the customer has accepted these terms and conditions by clicking on the button "accept terms and conditions" and thereby included in his application. (2) The provider then sends the customer an automatic confirmation of receipt by e-mail, in which the customer's order is listed again and the customer can print out the function "Print". The automatic acknowledgment of receipt merely documents that the customer's order has been received by the supplier and does not constitute acceptance of the request. The contract is only concluded upon submission of the declaration of acceptance by the provider, which is sent by separate e-mail (order confirmation).
Price and shipping
All prices include VAT and shipping. You can pay by credit card, Paypal or Pre payment ( to pay in advance by bank).
Pay safely and securely by credit card or Pay Pal, soon Pay Pal + also, via the Internet immediately after placing your order. Your payment is processed by Payex ( Swedish Payment system ) with secure encryption according to strict banking standards. Your credit card details are sent directly to the bank and cannot be read by anyone other than your bank. No charges are added for payment by credit card or Pay Pal. We may submit your information for the purpose of credit check before concluding the contract. Here you will find the terms and conditions from paypal: PayPal+, PayPal (Europe) S.à r.l. et Cie,.C.A.22-24BoulevardRoyalL-2449LuxembourgE-Mail: firstname.lastname@example.org
Return policy & right of withdrawal
If you change your mind about your purchase, you can always (within 14 days) return the product and get your money back.
Fill in the following returned goods notice and we will send you instructions for the return shipment.
We will pay for the return shipment and also provide a dispatch note.
After we recieved your Payment we will ship your package usually on the next weekday, from Sweden- where the Solarplexius- Screens are produced.
On the English Homepage from Solarplexius - you can order the Solarplexius windows for:
England, Scotland, Wales, Ireland, Northern Ireland and the islands from England in Europe.
Terms of delivery :
England, Scotland, Wales, Ireland, Northern Ireland. Period of delivery: 5-10 working-days.
islands from England in Europe. Period of delivery 7-14 working-days.
We recommend customers to check the goods on arrival to ensure they are correct and free of any defects. If you have any complaints, please contact our complaints department by phone on +442035141623, or fill in the following returned goods notice and we will send you instructions for the return shipment.
Goods damaged in transport
Any damage having occurred during transport shall be immediately reported to the shipping company and Sunplex AB per Mail . Check your consignment carefully upon reception to ensure you get the same number of packages as indicated on the freight document and that all goods are undamaged.
Right of Withdrawal
A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed.
You have the right to withdraw from this contract within 14 days without giving reasons. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must contact us
Registry entry: PRV 556556-9802
Or in Sweden +461387041
Tax identification number (Sweden): SE 556556980201
by means of a clear statement (sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. You can also electronically complete and submit the Model Revocation Form or any other unequivocal statement through the link on our website (https://www.solarplexius.co.uk/pdf/Retursedel.pdf). If you make use of this option, we will immediately send you (by e-mail) a confirmation of the receipt of such a revocation.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and not later than within 14 days from the date on which the notification of your revocation of this contract has been received by us. For this repayment, we will use the same form of payment as you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods immediately and in any event not later than 14 days from the date on which you inform us of the cancellation of this contract to Sunplex AB, Jägervallsvägen 11, 58422 Linköping - Sweden. The deadline is respected if you send the goods before the deadline of 14 days. You bear the immediate costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary for you to check the nature, characteristics and functioning of the goods. We recommend that you remove the protective film from no more than one disk, the solarplexius disks sent to you, to try out the properties, quality and color, to get back the full purchase price
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts - For delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Transfer of Risk
For consumers, the risk of accidental loss or accidental deterioration of the thing only with transition of the thing over. For entrepreneurs, the risk of accidental loss or accidental deterioration of the goods when it comes to a shipping purchase, with the transfer of the thing to the transport person or company entrusted with the transport.